Provide ‘Your ID’ to the support engineer. Your screen will be viewed by the support engineer assisting you. Another QuickSupport notification will prompt asking you to allow the support engineer to remotely access your device.

Provide the information to the support engineer assisting you. A QuickSupport notification will show your ID. Select “TeamViewer” and tap “Start Broadcast”. Your screen will ask you to select the screen recording type (shown in the image of step 10). Press deeper ‘Screen Recording’ icon (if 3D Touch is enabled otherwise touch and hold the icon). If you have AssistiveTouch icon enabled on your screen, tap it and select ‘Control Center’. ‘Screen Recording’ should be added to the Control Center. Add ‘Screen Recording’ by pressing the ( + ) plus icon. If this is already enabled, proceed to step 7. Enable ‘Screen Recording’ on your ‘Control Center’ go to ‘Settings’. If you already have one, proceed to step 2. Install TeamViewer QuickSupport via App Store. This application is only applicable for iPhone devices with iOS 11. Follow the instructions below on how to use it. This fix also resolved the issue described here.Need help regarding your mobile device with emails and other hosting features? You may now allow support to remotely connect to your mobile device using TeamViewer QuickSupport App.Bugfixes Fixed a bug that resulted in objects on the remote side being moved via drag and drop unintentionally.Share your files, chat, switch the direction during a teamwork session, and a lot more is included in TeamViewer. Show and share your software, PowerPoint presentations etc. TeamViewer can also be used to present your desktop to a partner on the Internet. No installation required, just use it fast and secure. Instantly take control over a computer anywhere on the Internet, even through firewalls. Remote control of computers over the Internet

TeamViewer lets you remote in to computers or mobile devices located anywhere in the world and use them as though you were there. TeamViewer is a comprehensive remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS.

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