I honestly expected Dropbox to be a really good application and service with good customer support to match, how wrong I was. and to top it off it actually works, and very well at that.

As mentioned previously I've now installed 'Google drive', for less money and with the same 2TB storage. These guys need to seriously up their game if they're going to stay in business.

I've got the 'Sendanywhere' app and that copes with large uploads no problem and I've also now installed 'Google drive' and that too works perfectly. After a successful but very slow upload (25 minutes) the results when I streamed it were eezing, pixelation, sound dropouts, sound out of sync, buffering and a very poor quality picture (The upload was HD). I did manage to fully upload a short 10 minute MP4 film that I had just to test it. They are saying its because I'm doing it from my device and quote 'The network is not stable', unquote. if I'm uploading a file that takes for example 40 minutes, and at any point during that upload my device screen turns off (taking me out of the app) then the upload fails and I have to start again! What's all that about?.they must have some very basic software, either at user level, within their servers or both, because I've never heard of a cloud storage service (and that's basically what this is) that cannot handle and process large MP4 film files. Also was told that I can't upload large MP4 film files because the app won't run in the background! Something to do with it not having 'a resume function' - basically that translates to.

Kept getting very vague partial solutions to technical issues and then no response from them for ages, it's very frustrating waiting over two days for a reply, only to have them respond with a non solution! Sorry but I'm not giving these guys over £100 a year if they're not prepared or capable of solving problems with their software. I cancelled my free trial after only 5 days due to a total lack of customer support.

Dropbox customer service horrible